What is an UX expert review?

With a UX/usability expert review, an evaluator explores a product or web site in detail and assesses its usability against a set of principles (known as heuristics), best practice guidelines, and/or knowledge and experience gained over time.

There are many flavors of heuristic reviews including exhaustive, principled, and scenario-based. The review is best done by someone who is well-versed in usability issues and has some familiarity with the product domain.

UX expert reviews are popular because they are much quicker and cheaper to carry out than a usability testing program, find a significant number of usability problems quickly, are not difficult to set up and are relatively inexpensive.

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Updated: 26 Aug 2015
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